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Refund & Cancellation Policy

Once an order is placed, Bathootha Tax and Audit reserves the special right to refuse or cancel any refund. Bathootha Tax and Audit shall, in its sole and absolute discretion, allow for the Return or Replacement of any new Service purchased within 3 days from the date of purchase in case you are not satisfied with the service. Refunds will be approved only against requests from customers with solid evidence to prove service level issues. Money for the requested refund/return shall be refunded back to the Customer in part or whole if the refund/return is approved by Bathootha Tax and Audit as per Bathootha Tax and Audit’s Return Policy. Returns shall only be credited back to the Account used to make the original purchase. If the original Account has been closed, the purchase is not eligible for Return.

There shall be no Refund for products/services/licenses listed below:

  • Tax compliance services
  • Financial auditing services
  • Accounting software licenses and subscriptions
  • Payroll management services
  • Tax filing and consultancy services

The cancellation and refund policy is subject to change without any prior intimation.

Terms & Conditions

All products/services and information displayed on the website constitute an “invitation to offer.” Any order for purchases constitutes an “offer” of the Customer, which shall be subject to the terms and conditions listed below. The Website shall at all times, reserve the right to accept or reject the customer’s offer. The agreement between the customer and the website shall be subject to the following terms and conditions:

  1. By using the website, the User agrees to be bound by these Terms and Conditions.
  2. All prices and availability of products, as well as the working model of the website, are subject to change without prior notice, including but not limited to the subscriptions being made complimentary prospectively.
  3. Bathootha Tax and Audit reserves the right to refuse or cancel any order placed for a product or service that is listed at an incorrect price on the Website. In cases where an order has been confirmed and the payment has been sent, a credit shall be issued in the name of the customer immediately, and the same shall also be notified by email.
  4. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  5. The website shall not be liable for any delay in delivery that may be caused by acts of God or any cause that is beyond the control of Bathootha Tax and Audit.
  6. Bathootha Tax and Audit reserves the right to add, delete, or modify content, information, and other services in any way whatsoever and at any time.
  7. Bathootha Tax and Audit reserves the right in its sole discretion to terminate its services.
  8. Links to external internet sites may be provided within the content on the website or other media for the convenience of the users. However, the listing of an external site does not imply endorsement of the site by Bathootha Tax and Audit or its affiliates. Links provided on the website to sites outside the website are not under the control of Bathootha Tax and Audit, and Bathootha Tax and Audit does not assume any responsibility or liability for the content available at such websites.
  9. Unless otherwise stated, copyright and all material presented on the website (including but not limited to text, photographs, audio, video, or graphical images), trademarks, and logos appearing on the website are the property of Bathootha Tax and Audit, its parent, affiliates, and associates and are protected under applicable UAE or India laws. Any infringement shall be pursued to the fullest extent permitted by law.
  10. This agreement shall be construed in accordance with the laws of India and UAE.
  11. Bathootha Tax and Audit will not be liable for any loss of data or other such loss in the event of service deactivation unless the expiry date is renewed on the product requiring the renewal of the subscription.
  12. The Terms and Conditions are subject to change without any prior intimation.
  13. All Invoices are system-generated and auto-sent 7 days before the due date on the registered email address (Keeping the updated email address is the sole responsibility of the customer).
  14. Customers shall agree to pay all applicable fees for Services in effect at the time of sign-up registration and/or renewal, subject to these Terms. Customers agree to update and keep current all of their billing information, email, and all other contact information. It is the Customer’s responsibility to verify that the information submitted is accurate to ensure proper billing and continuity of services. We offer multiple billing terms for certain services.
  15. Any Service interruptions, downtime, or outages due to scheduled maintenance by Bathootha Tax and Audit or its network providers shall not count towards the uptime guarantee. Bathootha Tax and Audit is not liable in any way for the failure of third-party services.
  16. In the unfortunate event of suspension and/or termination, kindly note we are not liable financially or otherwise for your loss of business and/or communication due to non-payment. This disclaimer further releases us, the provider, from any future malign, threats, or legal proceedings.
  17. Bathootha Tax and Audit expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online on our website and effective immediately without any notice. If you have purchased services for a period of months or years, changes or modifications in prices and fees shall be effective when the services in question come up for renewal.
  18. Customers shall be liable to make full payment, including all suspended license costs required to activate the service, as it entails dual processing at our end.
  19. It may take 7 days to re-activate the service after dues are cleared by the client during the suspension period.